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Ultime notizie

Rimani aggiornato con le ultime notizie e gli annunci.

Website Maintenance Notice

2024-04-9

Dear Valued Client,

Please be informed that our website will undergo maintenance on 10 April 2024 21:00 – 11 April 2024 03:00 (GMT+8). During the maintenance period, there might be downtime for the website.

For customers interested in joining us, please email us at [email protected]. Our customer support will assist you shortly.

Sorry for any inconvenience caused.
Thank you for your ongoing support for the platform; we remain dedicated to serving you!

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UK100/UK100ft Trading Hours Adjustment Notice

2024-04-9

Dear Valued Client,

Please be advised that trading hours for UK100/UK100ft on Friday will be adjusted starting from 12th April 2024 to further optimise the competitiveness and improve the trading environment.

Please refer to the table below for optimisation:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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CFD Rollover Notice for April

2024-04-8

Dear Valued Client,

Please be advised that the following CFD instruments will be automatically rolled over as per the dates in the table below. As there can be a pricing difference between old and new futures contracts, we recommend clients to monitor their positions closely and manage positions accordingly.

Expiration dates:

Please note:

  • The rollover will be automatic, and any existing open positions will remain open.
  • Positions that are open on the expiration date will be adjusted via a rollover charge or credit to reflect the price difference between the expiring and new contracts.
  • To avoid CFD rollovers, clients can choose to close any open CFD positions prior to the expiration date.
  • Clients should ensure that take profits and stop losses are adjusted before this rollover occurs.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected].

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Upcoming Weekly Adjustment on Index Dividend Notice

2024-04-4

Dear Valued Client,

Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.

Please refer to the table below for more details:

*All dates are provided in GMT+3 (Server Time in MT4/MT5.)

Please note the above data are subject to changes. Please refer to MT4/MT5 for details.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.

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MT4 Server Version Upgrade Notice

2024-04-4

Dear Valued Client,

PU Prime would launch MT4 Server Version Upgrade to the latest version from 6 April 2024 00:00 hrs. to 02:00 hrs. (GMT+3) to provide a better and more reliable trading environment.

Access to trading accounts including PU Prime Apps and MT4 platform will not be available.

Deposit, withdrawal, data searching functions and account opening applications for MT4 accounts will not be available.

Latest MT4 Server: Version 1415

Please make sure your MT4 trading platform is up to date with latest version after 6 April 2024. You could check the version as follows:

PC: Open MT4 trading platform – “Help” – “About”
IOS: Open MT4 trading platform – “Settings” – “Settings”
Android: Open MT4 trading platform, then click in the navigation bar upper left – “About”

If it’s not the latest version, we recommend you uninstall the old version and download it again from PU Prime official website: https://www.puprime.com/mt4/

We would like to advise clients to manage their account and trades. Do ensure that there are enough funds in your trading account to maintain your open positions to prevent your positions from getting closed due to a margin call.

If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email:[email protected], or phone +248 437 3105.

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